Silver Spring expands Partnership with OG&E on Customer Engagement and Demand Response

Silver Spring Networks is leading provider of smart grid platforms. Recently, they announced that their company is expanding its partnership with Oklahoma’s largest electric company, OG&E. The electric company is expanding its work with Silver Spring as they begin their second year of its demand response study, which currently serves 6,000 OG&E customers. OG&E will leverage Silver Spring for installation, demand management software, in-home energy management technologies, online enrollment services, and program management for the study.

By providing the Silver Spring’s CustomerIQ web portal to its entire smart meter customer base, OG&E has dramatically increased its smart grid leadership in consumer engagement, delivering customer participation, outreach, research and the economic benefits of deploying smart grid technology. Efficiencies created by the Positive Energy Together® program, OG&E estimates it could avoid building two new peaking generation plants between now and 2016.

OG&E is the first utility to offer the recently enhanced and expanded version of the CustomerIQ web portal to all 775,000 of its customers. CustomerIQ enables utilities to directly engage customers to reduce support costs and deliver energy efficiency improvements in meeting overall demand reduction goals.

Silver Spring is leading OG&E’s implementation of a fully integrated demand response solution this summer, to an additional 3,000 residential and business customers. OG&E uses the Silver Spring UtilityIQTM Demand Response Manager back-office software, because the software leverages the Silver Spring IP-based network, which supports multiple smart grid applications on common infrastructure.

For the summer of 2011, participants who volunteer for the second phase of the study will have the opportunity to manage their electricity use and costs with Control4® EC-100 in-home energy displays and the Energate Pioneer PCT. OG&E will use study results from 2010 and 2011 to determine how customers respond to price signals and information delivered via smart technology to reduce energy consumption during peak demand and price periods.